Key Account Manager (m/w/d) Key Account Manager (m/w/d) …

Planet Payment
in Munich, Bayern, Germany
Permanent, Full time
Last application, 18 Sep 19
Competitive + Benefits
Planet Payment
in Munich, Bayern, Germany
Permanent, Full time
Last application, 18 Sep 19
Competitive + Benefits
We are Planet We have vast international payments experience at our company. We span all corners of the globe in pursuit of delivering the best rated partner for service innovation and technology leadership.

About the Role

We are looking for you to join us as Key Account Manager for our National and International Key Accounts.

The role is to further develop relationships with existing retailers and manage key account relationships.  

As would be expected, a fair amount of time is spent visiting customers at head office level, in addition, you will have local team responsibility to drive customer retention, growth and excellent service levels at store level with our retail customers. 

For this role you will be expected to be out in the field as well. Our German Headquarters are based in Munich, Germany. You will be reporting to the Head of Key Account Management. 

What you will do  

On a day to day basis you will be required to carry out the following activities:

  • Visit our key accounts in Germany and ensure they have excellent knowledge of our business and service
  • Hold regular training sessions
  • Plan and execute trainings and marketing campaigns for key retailers
  • Manage head office relationships to ensure development and growth of the business
  • Produce and distribute statistics and information to Head Offices and stores in your region
  • Work with partner companies to introduce complimentary services
  • Renegotiate agreements with existing customers, and win business with new stores
  • Build and execute strategic account plans to drive retailer growth
  • Extend and drive Planet’s Intelligence and Consulting value proposition with our key accounts

Who you are

A Sales professional with Business - to - Business Sales experience. 

What you will need 

  • To be a self-starter and be able to work as part of a team
  • An outstanding sales track record and ability to convince, sell and close additional services and products within an existing client portfolio
  • To be confident and successful during calls and visits
  • To be a relationship builder with strong service attitude
  • An entrepreneurial spirit
  • Excellent German communication and presentation skills; excellent business English is required
  • A minimum of 7 years’ experience
  • Experience in the electronic payment solutions /ePOS / POS industry desireable
  • A University degree

We offer

  • A strong entrepreneurial team, a leading value proposition and a non-bureaucratic international, fast paced work environment
  • Very competitive compensation package
  • Premium brand company car
  • Ability to work with leading international brands


Founded in Ireland in 1985, Planet (formally Fintrax) is one of the world’s leading Tax Free Shopping (‘TFS’), Dynamic Currency Conversion (‘DCC’), Credit Card Processing and point of sale technology companies providing international shoppers, merchants, partner banks and acquirers with easy, fast and reliable service.   Planet operates in 57 countries, serving 300,000 merchants directly and through over 100 acquiring banks. It handles over €15billion in payments annually.

The company has been on a strong growth trajectory, and particularly since 2010, has experienced exceptional growth. In December 2017, it purchased the number three player in the currency conversion and related payments markets and is now the number one player worldwide in these markets. Today, the Payments business accounts for 40% of Group revenues, and Planet has leading market positions as well as a strong business model, underpinned by megatrends such as the expansion of middle classes in emerging markets, growth in international travel and increasing luxury consumption. It has also recently become an acquirer in its own right for both Visa and Mastercard processing

This growth is set to continue, with ambitious plans to double the business in three years delivering market share expansion in a growing market.