ZR_161_Senior File Operations Engineer

Priority Technology Holdings, Inc. Chandigarh, India

Posted 2 days ago Permanent Competitive

Job Description

0.5 - 1.5 years of experience in Managed File Transfer (MFT) administration, operations, or related IT field
Understanding of secure file transfer protocols (SFTP/FTPS/HTTPS/SSH)
Exposure to MFT platforms and file transfer tools
Basic scripting or automation skills (Python, Bash, PowerShell preferred)
Basic knowledge of Apache NiFi for building, monitoring, and troubleshooting data flows
Familiarity with Linux/Windows operating systems
Interest in cloud technologies (AWS preferred)
Strong analytical, problem-solving, and troubleshooting skills
Ability to follow documented procedures and work within established guidelines
Eagerness to learn, adapt to new tools, and grow technical skills

Requirements

Assist in monitoring MFT platform performance and uptime
Support day-to-day file transfer operations, including job monitoring, troubleshooting, and incident resolution under guidance
Escalate unresolved issues to senior engineers while documenting findings
Perform routine file transfer tasks, including onboarding new file transfer partners and updating configurations
Create and maintain documentation for workflows, standard operating procedures (SOPs), and troubleshooting guides
Follow security and compliance standards for handling sensitive information
Work with internal teams to understand requirements and implement changes under supervision
Assist in maintaining logs and audit records for operational activities
Participate in knowledge sharing and training sessions to enhance skills
Support automation initiatives by writing or modifying basic scripts under mentorship
Collaborate with cross-functional teams to ensure smooth data transfers between internal and external systems