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Job Overview
Citi's COO Corporate Shared Services organization is seeking a dynamic and transformational leader for the newly created role of Treasury & Liquidity Operations Group Manager. This Managing Director position will hold single-threaded accountability for overseeing and leading critical, global organizations: Cash Management and Bank Network Management.
This senior leader will be responsible for setting the strategic vision for Citi's enterprise-wide cash operations, driving the execution of a unified Target Operating Model (TOM), and embedding modern technologies, including Artificial Intelligence (AI), to create a best-in-class, efficient, and resilient function. The role requires a strategic thinker with a proven track record of leading large-scale operational teams, driving significant change, and managing complex global stakeholder relationships.
Key Responsibilities:

• Strategic Vision and Leadership:
  • Define and execute a comprehensive, forward-looking strategy for the integrated Treasury and Liquidity Operations function, ensuring alignment with Citi's broader business objectives.
  • Lead a global organization comprised of the Cash Management Operations (CMO) and Bank Network Management (BNM) teams, fostering a culture of excellence, innovation, and continuous improvement.
  • Provide senior leadership, mentorship, and career development to the leaders of the organization and their respective teams.
• Transformation and Target Operating Model (TOM) Execution:
  • Own the design, socialization, and execution of a cohesive Target Operating Model (TOM) that unifies processes, platforms, and people.
  • Identify and drive large-scale operational and process enhancements to increase capital and operational efficiency, improve client experience, reduce risk, and ensure scalability.
  • Champion the use of data-driven insights to identify re-engineering opportunities and measure the impact of transformational initiatives.
• Innovation and Technology Integration:
  • Act as the senior champion for leveraging emerging technologies, particularly Artificial Intelligence (AI) to revolutionize cash operations.
  • Spearhead initiatives to automate manual processes, enhance predictive analytics for cash forecasting, optimize payment routing, and improve anomaly detection.
  • Partner with Technology and other stakeholders to develop and deploy next-generation tools and platforms that support the strategic objectives of the function.
• Risk, Control, and Network Management:
  • Ensure a robust, proactive risk and control framework is embedded across the end-to-end cash lifecycle, adhering to all regulatory requirements and internal policies, enhancing the safety and soundness of our intraday liquidity management processes.
  • Serve as the senior point of escalation for all risk matters within the function and act as the primary interface for Internal Audit and external regulators.
  • Provide strategic oversight of Bank Network Management, optimizing Citi's global network of correspondent banks to enhance service quality, manage risk, and reduce cost.
• Stakeholder Management and Governance:
  • Build and maintain strong, collaborative relationships with senior stakeholders across Treasury/Finance, Services, Markets, Technology and other key business partners to ensure alignment and seamless delivery of services.
  • Represent Citi's Treasury & Liquidity Operations in industry forums being key thought leader in the market.
  • Represent Treasury & Liquidity Operations in senior governance forums, providing clear updates on performance, transformation initiatives, and the overall control environment.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Qualifications:

• 15+ years of extensive, senior-level experience in Transaction Banking, Cash Management, or large-scale Financial Services Operations.
• Proven track record of leading and transforming large, global, and complex operational teams within a matrixed organization.
• Demonstrated, hands-on experience in designing and successfully implementing enterprise-level Target Operating Models (TOMs).
• Strong knowledge of and practical experience in applying AI, machine learning, and other emerging technologies to solve real-world operational challenges.
• Deep understanding of the global cash management landscape, including payments, liquidity, and correspondent banking.
• Exceptional leadership skills with a history of developing and retaining top talent.
• Proven ability to influence, negotiate, and drive change at the most senior levels of an organization.
• Strategic and forward-thinking mindset with the ability to translate vision into actionable execution plans.
• Unwavering commitment to a best-in-class risk and control environment.
• Bachelor's degree required; MBA or master's preferred

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Job Family Group:
Operations - Transaction Services ------------------------------------------------------

Job Family:
Cash and Collateral Management ------------------------------------------------------

Time Type:
Full time ------------------------------------------------------

Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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