Operations Analyst Operations Analyst …

Booz Allen Hamilton Inc.
in Troy, IL, United States
Permanent, Full time
Be the first to apply
Competitive
Booz Allen Hamilton Inc.
in Troy, IL, United States
Permanent, Full time
Be the first to apply
Competitive
Operations Analyst

Key Role:
Work closely with Air Force requirements leads and project leads to support and oversee the Air Force enterprise modification management program, in line with AFI 63-131 and its successor guidance document. Serve as a primary contact for daily modification management support processes, documentation, and Validation and Certification Board decisions for Air Force enterprise change requests, interface with responsible PMO, MAJCOM, and base officials, and facilitate requirement lead and board discussions, as needed. Assist requirement leads and project leads with tracking, managing, and updating requests via Remedy. Provide various leadership briefings, as requested, including current statuses and trend analyses. Maintain responsibility for updating and maintaining several databases, including SharePoint and Remedy and commenting on Remedy workflow and policy updates, as necessary. Act as a liaison between the client and stakeholders.

Basic Qualifications:

-Experience with facilitating discussions, capturing decisions and taskers for action, and providing follow-up discussion to close the loop, as needed

-Experience with updating and managing functional Web sites and databases

-Experience with train-the-trainer activities to ensure adoption of documented processes

-Ability to work on cross-functional teams or projects and influence management and key stakeholders

-Secret clearance

-HS diploma or GED

Additional Qualifications:

-Experience in working with BMC Remedy or similar workflow tool

-Experience in working with Microsoft Office suite of tools, including SharePoint

-Experience in working with Air Force, Air Combat Command, and Air Force Life Cycle Management Center

-Knowledge of change management processes and procedures, particularly Air Force implementation

-Ability to comprehend technical and Air Force jargon and acronyms a plus

-Possession of excellent oral and written communication skills

-BA or BS degree preferred

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